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  • How can I make a booking at Solstice?
    We accept bookings online through our online booking diary only. Please note we do not take reservations by phone. On completion of a booking, you will receive a confirmation email. If you do not receive a confirmation email within 24 hours of making your booking please contact the restaurant directly via email, so we can make sure your reservation is in our system.
  • Can I walk in without a reservation?
    Solstice is a reservation only restaurant and we do not accept walk ins for tables.
  • What is the restaurant cancellation policy?
    To secure your table we require a deposit of £50 per person for all lunch reservations and £100 per person for all dinner reservations. The deposit per person paid will automatically come off your bill at the end of your meal. We operate a 72 hour cancellation policy and will refund any payments made should you need to cancel within that period (any cancellations made where a deposit has been made incur a 5% fee due to our payment provider's fees and charges). If it is less than 72 hours, in the event that a booking is not honoured in whole or in part, which includes reducing numbers, or is cancelled the deposit paid is non-refundable. You are most welcome to transfer your booking into someone else’s name should you need to make changes at the last minute.
  • How long does a tasting menu last?
    We recommend allowing 2 – 2.5 hours for the lunch tasting experience. We recommend allowing 3 – 3.5 hours for the Dinner tasting experience.
  • Is there a dress code?
    We do not have a strict dress code policy. We want you to be comfortable in our home during your dining experience. We only ask for no sportswear, sleeveless t-shirts, flip flops & Football shirts.
  • What menu do you offer?
    We only serve a single tasting menu focused on quality ingredients, seasonality, emphasising simplicity and sustainable practices.
  • Can you accommodate allergies or other dietary restrictions?
    Due to the nature of our menu, allergies and dietary requirements can be accommodated to a certain degree and at our discretion. However, we are unable to cater to a Vegetarian, Vegan or Dairy Free diet.
  • What are the opening hours?
    Lunch: Friday & Saturday: 12.00pm – 1.00pm (last Orders) Dinner: Wednesday to Saturday: 7.00pm - 8.00pm (last Orders) Closed: Sunday, Monday & Tuesday
  • Is there wheelchair access?
    Unfortunately, due to the listed status of the building, we are unable to offer wheelchair access to both the restaurant and the downstairs guestrooms. However, we can offer wheelchair access with downstairs facilities at our sister restaurant House of Tides.
  • What payment options does Solstice accept?
    Please note we do not accept cash payments at the restaurant. We do accept all debit & credit cards such as Visa, MasterCard and American Express.
  • What happens if I am running late?
    Please arrive on time for your booking, please contact if you are running late. Please note that arriving more than 30 minutes late may result in missing part of your experience.
  • Do you allow children in the restaurant?
    Young guests are welcome as long as they participate in dining from our regular menu. However, we are unable to accept small children and babies as it is not a suitable environment. We do not have child friendly facilities and we wish to respect all of our diners’ experience
  • Do you allow dogs?
    Unfortunately, we do not allow dogs into the restaurant, only with the exception of guide dogs or assistance dogs.
  • Is there on-site parking?
    Unfortunately, we do not have a car park; However, there is a public car park opposite our restaurant, £1.20 per hour and free after 6pm, Also, there are several car parks within short walking distance from the restaurant.
  • Where is the nearest train station?
    Newcastle Central Station is only a 10-minute walk away from the restaurant
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