BOOKING & CANCELLATION POLICY
By making a reservation at Solstice you agree to our reservation & cancellation terms.
To secure your table we require a deposit of £140 per person for all reservations,(£155 as from November 1st). This will cover the Tasting Menu and will, of course, be deducted from your final bill on the day of your reservation.
We operate a 72 hour cancellation policy and will refund any payments made should you need to cancel within that period (minus a £5 administration charge).
If it is later than 72 hours this deposit is non-refundable. You are most welcome to transfer your booking into someone else’s name should you need to make changes at the last minute.
As we are a small business that operates on serving just 14 customers per service, In these challenging times it’s more important than ever to honour your booking and respect the cancellation policy. By doing so, you are helping us to sustain our business.
All cancellations must be requested via email along with your booking reference number.
We would also respectfully ask that you are ready to be seated at the time of your reservation. Where this is not the case, the time that you are seated will depend entirely on availability.
Please be aware that we are unable to accommodate guests arriving after 2pm for lunch and 9pm for dinner.