BOOKING & CANCELLATION POLICY
By making a reservation at Solstice you agree to our reservation & cancellation terms.
To secure your table we require a deposit of £50 per person for all lunch reservations and £100 per person for all dinner reservations. The deposit per person paid will automatically come off your bill at the end of your meal.
We operate a 72 hour cancellation policy and will refund any payments made should you need to cancel within that period (any cancellations made where a deposit has been made incur a 5% fee due to our payment provider's fees and charges).
If it is less than 72 hours, in the event that a booking is not honoured in whole or in part, which includes reducing numbers, or is cancelled the deposit paid is non-refundable.
You are most welcome to transfer your booking into someone else’s name should you need to make changes at the last minute.
As we are a small business that operates on serving just 14 customers per service, in these challenging times it’s more important than ever to honour your booking and respect the cancellation policy. By doing so, you are helping us to sustain our business.
All cancellations must be requested via email along with your booking reference number.